Privacy Policy

How we collect, use, and protect your personal information when you use our website or contact our clinic.

Who we are

This Privacy Policy explains how Monck Street Dental & Implant Clinic handles personal data in connection with this website and our enquiries. We are a UK dental clinic serving patients in London. If you have questions about this policy or your data, please use our Contact page.

Your data

What we collect

We may collect information you provide directly, such as your name, email address, phone number, and the details you include in an enquiry or appointment request.

We may also collect limited technical information when you browse our site (for example, IP address, device and browser information, and pages viewed) to help keep the site secure and improve performance.

Contact us
How we use it

How we use your information

Respond to enquiries

To reply to messages, provide information about treatments, and arrange consultations.

Provide services

To manage appointments and deliver dental care where you become a patient (subject to separate clinical privacy notices where applicable).

Improve our website

To understand how visitors use our site and to improve content, usability, and security.

Legal and safety

To meet legal obligations, prevent fraud, and protect our patients, staff, and business.

Your choices

Sharing, retention, and your rights

We do not sell your personal information. We may share it with trusted service providers who help us operate our website and communications (for example, website hosting, email delivery, and spam prevention), only where necessary and with appropriate safeguards.


We keep personal information only for as long as needed for the purposes described above, and in line with legal, regulatory, and professional obligations. Where you become a patient, clinical records are handled under separate retention requirements.

You can request access, correction, or deletion of your personal information, and you can object to or restrict certain processing where applicable.

Monck Street Dental & Implant Clinic

To exercise your rights, please contact us via our Contact page. If you are unhappy with how we handle your data, you may also have the right to complain to the UK Information Commissioner’s Office (ICO).